Training and Development Opportunities

Sofa is committed to providing volunteers with:

• Thorough induction training before they begin their volunteering role
• Good quality on-the-job training

Induction Training includes:

• Health, Safety and Welfare
• Equal Opportunities and Diversity
• Manual Handling
• Definitions of Volunteering
• The Role of the Volunteer at Sofa

On-the-Job training includes:

• Customer Service and Customer Care
• Team Working
• General Office Administration
• Computer Skills
• Telephone Skills
• Database Skills
• Movement and Storage of Furniture
• Managing Stock
• Loading and Unloading a Van Safely
• Securing Loads Safely
• Manual Handling
• Health And Safety Updates